Terms & Conditions

Welcome to Muthusaram. By accessing, browsing, or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

These terms apply to all visitors, customers, users, and others who access or use our services.

General Information

Muthusaram is an online clothing and manufacturing brand offering fashion products through our website. We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted indicates your acceptance of those changes.

Products & Product Information

We strive to ensure that all product descriptions, images, colors, pricing, and details displayed on our website are accurate and up to date. However:

Slight color variations may occur due to lighting, photography, or screen display settings.
Product measurements may have minor variations.
Availability of products may change without notice.

We reserve the right to discontinue or modify products at any time.

Pricing & Payments

All prices displayed on the website are listed in Indian Rupees (INR) and are subject to change without prior notice.

Payments must be completed using the approved payment methods available on the website. Orders will only be confirmed after successful payment authorization.

In case of pricing errors, technical issues, or incorrect product information, we reserve the right to cancel or refuse orders at our discretion.

Order Acceptance & Cancellation

After placing an order, customers will receive an order confirmation. However, order confirmation does not guarantee final acceptance.

We reserve the right to:

Cancel orders due to stock unavailability
Refuse suspicious or fraudulent transactions
Limit quantities purchased per customer
Cancel orders with incorrect pricing or technical errors

If an order is canceled after payment, the refund will be processed according to our refund policy.

Shipping & Delivery

We aim to process and dispatch orders within the estimated timeframe mentioned on the website. Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

Muthusaram is not responsible for delays caused by third-party courier services or events beyond our control.

Customers are responsible for providing accurate shipping details. We are not liable for failed deliveries due to incomplete or incorrect address information.

Returns & Exchanges

Return, exchange, or replacement requests may be accepted only under eligible conditions, such as:

Damaged products
Incorrect items delivered
Manufacturing defects

Customers must contact us within the specified time period after delivery with proper proof, including product images and order details.

Products that show signs of use, damage caused after delivery, or missing tags may not be eligible for return or exchange.

Intellectual Property Rights

All content available on this website, including:

Logos
Brand names
Product images
Designs
Graphics
Text content
Website layout

is the exclusive property of Muthusaram and is protected under applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without written permission.

User Responsibilities

By using this website, users agree:

Not to misuse the website or services
Not to attempt unauthorized access to website systems
Not to engage in fraudulent activities
To provide accurate and truthful information while placing orders

Any misuse of the website may result in restricted access or legal action.

Limitation of Liability

Muthusaram shall not be held responsible for:

Indirect or incidental damages
Delivery delays caused by third parties
Technical interruptions or website downtime
Losses caused by unauthorized access or misuse by users

Our maximum liability, if applicable, shall not exceed the value of the purchased product.

Privacy

By using our website, you also agree to our Privacy Policy regarding the collection and use of personal information.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising in connection with the use of this website shall be subject to the jurisdiction of the appropriate courts.

Contact Information

For any questions, concerns, or support regarding these Terms & Conditions, customers may contact us through the official contact details provided on our website.

Thank you for choosing Muthusaram. We appreciate your trust and support in our brand.