Privacy Policy

Welcome to Muthusaram. Your privacy is important to us, and we are committed to protecting the personal information you share with us while using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

Information We Collect

When you use our website, we may collect certain personal and non-personal information, including:

• Full Name

• Mobile Number

• Email Address

• Shipping & Billing Address

• Payment Information

• Order Details & Purchase History

• Device and Browser Information

• IP Address and Website Usage Data

This information is collected when you:

• Create an account

• Place an order

• Subscribe to updates

• Contact customer support

• Browse or interact with our website

How We Use Your Information

The information collected is used to:

• Process and deliver your orders

• Provide customer support and respond to inquiries

• Improve our products, website, and services

• Send order updates and important notifications

• Prevent fraudulent or unauthorized transactions

• Enhance your shopping experience

We may also use your contact information to share promotional offers, new arrivals, or updates related to our products and services. You may choose to unsubscribe from promotional communications at any time.

Payment Security

All payment transactions are processed through secure and trusted payment gateways. We do not store sensitive payment details such as debit/credit card numbers, CVV, or banking passwords on our servers.

Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable methods to safeguard your data, no online platform can guarantee complete security.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers such as:

• Delivery and logistics partners

• Payment gateway providers

• Technical or website support providers

These third parties are only given the necessary information required to perform their services securely and responsibly.

Cookies & Website Tracking

Our website may use cookies and similar technologies to improve website performance and enhance user experience. Cookies help us understand customer preferences, website traffic, and browsing behavior.

Users may choose to disable cookies through browser settings, although certain website features may not function properly as a result.

Third-Party Links

Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices or content of those websites. Users are encouraged to review their privacy policies separately.

Children’s Privacy

Our website is intended for general audiences and does not knowingly collect personal information from children without parental consent.

Policy Updates

Muthusaram reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page and will become effective immediately upon posting.

Consent

By using our website, placing orders, or providing your information, you agree to the terms outlined in this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the details available on our website.

Thank you for trusting Muthusaram. Your privacy and confidence in our services are valuable to us.